Update - Please be advised of continued delays in Virginia. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring the situation and will continue to provide updates.
Dec 08, 2025 - 09:58 EST
Dec 08, 2025 - 09:58 EST
Monitoring - Please expect potential delays in Virginia. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring the situation and will continue to provide updates.
Dec 02, 2025 - 09:53 EST
Dec 02, 2025 - 09:53 EST
Update - Please be advised of continued delays due to website outages, primarily in; Butler County. We are actively monitoring the situation and will continue to provide updates.
Dec 08, 2025 - 09:57 EST
Dec 08, 2025 - 09:57 EST
Investigating - Please expect potential delays in Ohio, primarily in the following counties; Butler, Franklin. due to website outages. We are actively monitoring the situation and will continue to provide updates.
Sep 22, 2025 - 19:51 EDT
Sep 22, 2025 - 19:51 EDT
Update - Please be advised of continued delays, primarily in; Hill, Kleberg, Upshur. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.
Dec 08, 2025 - 09:56 EST
Dec 08, 2025 - 09:56 EST
Update - Please be advised of continued delays, primarily in; Hill County. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.
Nov 10, 2025 - 09:48 EST
Nov 10, 2025 - 09:48 EST
Update - Please be advised of continued delays, primarily in; Dallas, Jefferson. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.
Nov 03, 2025 - 09:49 EST
Nov 03, 2025 - 09:49 EST
Update - Please be advised of continued delays, primarily in; Floyd, Jefferson. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.
Sep 22, 2025 - 19:40 EDT
Sep 22, 2025 - 19:40 EDT
Update - Please be advised of continued delays, primarily in; Floyd, Jefferson. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.
Sep 10, 2025 - 10:21 EDT
Sep 10, 2025 - 10:21 EDT
Monitoring - Please expect delays, primarily in; Floyd, Jefferson. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.
Sep 03, 2025 - 10:41 EDT
Sep 03, 2025 - 10:41 EDT
Update - Please be advised of ongoing delays, primarily in; Plumas, Ventura, San Joaquin. These delays are due to court-imposed limits on the number of files that can be requested at one time. We continue to actively monitor the situation and will share updates as they become available.
Dec 08, 2025 - 09:56 EST
Dec 08, 2025 - 09:56 EST
Update - Please be advised of ongoing delays, primarily in; Sacramento, Riverside, San Joaquin. These delays are due to court-imposed limits on the number of files that can be requested at one time. We continue to actively monitor the situation and will share updates as they become available.
Dec 01, 2025 - 09:14 EST
Dec 01, 2025 - 09:14 EST
Update - Please be advised of ongoing delays, primarily in; Sacramento, Riverside, San Joaquin, Los Angeles, Stanislaus, Ventura. These delays are due to court-imposed limits on the number of files that can be requested at one time. We continue to actively monitor the situation and will share updates as they become available.
Sep 29, 2025 - 15:23 EDT
Sep 29, 2025 - 15:23 EDT
Update - Please be advised of ongoing delays, primarily in; Sacramento, Riverside, San Joaquin, Los Angeles, Stanislaus, Ventura. These delays are due to court-imposed limits on the number of files that can be requested at one time. We continue to actively monitor the situation and will share updates as they become available.
Sep 10, 2025 - 10:18 EDT
Sep 10, 2025 - 10:18 EDT
Update - Please be advised of ongoing delays, primarily in; Alameda, Kern, Sacramento, Riverside, San Joaquin, Los Angeles, Stanislaus, Ventura. These delays are due to court-imposed limits on the number of files that can be requested at one time. We continue to actively monitor the situation and will share updates as they become available.
Sep 03, 2025 - 10:30 EDT
Sep 03, 2025 - 10:30 EDT
Update - Please be advised of ongoing delays in; Sacramento, Riverside, Stanislaus, Los Angeles, Kern, Contra Costa, San Bernardino. These delays are due to court-imposed limits on the number of files that can be requested at one time. We continue to actively monitor the situation and will share updates as they become available.
Jul 30, 2025 - 09:31 EDT
Jul 30, 2025 - 09:31 EDT
Monitoring - Please be advised of potential delays in; Sacramento, Riverside, Los Angeles, Kern, Contra Costa, San Bernardino. due to court-imposed limits on the number of files that can be requested at one time. We are actively monitoring and will provide updates as they become available.
Jul 17, 2025 - 09:29 EDT
Jul 17, 2025 - 09:29 EDT
Monitoring - Kansas has migrated to a new case management system, which is expected to temporarily increase turnaround time (TAT) for clears to 1–2 days. This is a short-term impact, and we anticipate restoring normal TAT by 12/12. We appreciate your patience during this transition.
Dec 03, 2025 - 15:51 EST
Dec 03, 2025 - 15:51 EST
Identified - Philadelphia’s mayor signed amendments to the city’s Fair Criminal Record Screening Standards Ordinance (FCRSSO) into law on October 8th. The amendments go into effect January 6, 2026.
Overview of the amendments
Definitions:
- New definitions for terms such as felony, misdemeanor, summary offense and incarceration.
- Adverse action has been redefined to mean any action that negatively affects an applicant or employee’s compensation, terms, or condition of current or future work.
Individualized assessment language broadened:
- Employers may not exclude applicants or employees unless, based on the individualized assessment performed, a reasonable person could conclude employing the individual would pose a specific unacceptable risk to the operation of the business or to coworkers or customers, as independently determined by the factfinder.
- Factors that must be considered as part of the individualized assessment were broadened to include specific examples of evidence of rehabilitation, such as completion of a job training program and service to the community.
Adverse action impacts:
- Prior to taking adverse action, the employer must provide notice, which must include:
* Identification of the specific convictions considered
* Copy of the background report or criminal record used
* A summary of the individual’s rights under the FCRSSO
* Statement that the employer will consider evidence of any error in the criminal history records and evidence of rehabilitation and mitigation if provided by the individual, including a list of the types of evidence that may be offered
* Instruction as to how the individual can exercise their right to provide evidence or explanation directly to the employer.
- Note: the 10 business day waiting period between the pre-adverse and final adverse action notice did not change.
Criminal records reporting restrictions extended:
- Misdemeanor convictions older than 4 years
- Expunged, sealed or otherwise restricted criminal records
- Summary offenses
- Currently employers may not consider felony convictions older than 7 years. This provisions continues in the FCRSSO.
There are additional aspects of the FCRSSO that have been amended. We encourage impacted clients to review the amendments in full with qualified legal counsel.
Asurint’s action items:
Asurint is taking the following actions in response to these amendments:
Criminal record reporting:
- By the effective date, we will implement system logic to automatically redact misdemeanor convictions older than 4 years. Asurint already has logic in place to redact felony convictions older than 7 years, and does not report summary offenses, or expunged or sealed records.
Adverse action:
- We are evaluating a sample pre-adverse action notice that addresses the amended requirements. This includes the summary of rights under the FCRSSO. The Philadelphia Commission Human Relations is authorized to issue regulations and create forms for employers to consider. We are tracking the Commission’s activity in the event sample forms become available.
- By the effective date, we will update our adverse action logic to require a “specific reason” for any orders where the individual’s submitted address falls within Philadelphia. This will prompt the user to the select the criminal history information from the report which will then populate into the pre-adverse action letter.
Please feel free to contact our Compliance team at compliance@asurint.com if you have additional questions regarding the FCRSSO amendments. We will be in touch once we have additional information regarding sample pre-adverse action letter updates.
Oct 13, 2025 - 16:49 EDT
Overview of the amendments
Definitions:
- New definitions for terms such as felony, misdemeanor, summary offense and incarceration.
- Adverse action has been redefined to mean any action that negatively affects an applicant or employee’s compensation, terms, or condition of current or future work.
Individualized assessment language broadened:
- Employers may not exclude applicants or employees unless, based on the individualized assessment performed, a reasonable person could conclude employing the individual would pose a specific unacceptable risk to the operation of the business or to coworkers or customers, as independently determined by the factfinder.
- Factors that must be considered as part of the individualized assessment were broadened to include specific examples of evidence of rehabilitation, such as completion of a job training program and service to the community.
Adverse action impacts:
- Prior to taking adverse action, the employer must provide notice, which must include:
* Identification of the specific convictions considered
* Copy of the background report or criminal record used
* A summary of the individual’s rights under the FCRSSO
* Statement that the employer will consider evidence of any error in the criminal history records and evidence of rehabilitation and mitigation if provided by the individual, including a list of the types of evidence that may be offered
* Instruction as to how the individual can exercise their right to provide evidence or explanation directly to the employer.
- Note: the 10 business day waiting period between the pre-adverse and final adverse action notice did not change.
Criminal records reporting restrictions extended:
- Misdemeanor convictions older than 4 years
- Expunged, sealed or otherwise restricted criminal records
- Summary offenses
- Currently employers may not consider felony convictions older than 7 years. This provisions continues in the FCRSSO.
There are additional aspects of the FCRSSO that have been amended. We encourage impacted clients to review the amendments in full with qualified legal counsel.
Asurint’s action items:
Asurint is taking the following actions in response to these amendments:
Criminal record reporting:
- By the effective date, we will implement system logic to automatically redact misdemeanor convictions older than 4 years. Asurint already has logic in place to redact felony convictions older than 7 years, and does not report summary offenses, or expunged or sealed records.
Adverse action:
- We are evaluating a sample pre-adverse action notice that addresses the amended requirements. This includes the summary of rights under the FCRSSO. The Philadelphia Commission Human Relations is authorized to issue regulations and create forms for employers to consider. We are tracking the Commission’s activity in the event sample forms become available.
- By the effective date, we will update our adverse action logic to require a “specific reason” for any orders where the individual’s submitted address falls within Philadelphia. This will prompt the user to the select the criminal history information from the report which will then populate into the pre-adverse action letter.
Please feel free to contact our Compliance team at compliance@asurint.com if you have additional questions regarding the FCRSSO amendments. We will be in touch once we have additional information regarding sample pre-adverse action letter updates.
Oct 13, 2025 - 16:49 EDT
Identified - Effective November 1st, 2025, our office will relocate to a new suite within the same building.
Current Office Address:
1111 Superior Ave E
Suite 2200
Cleveland, OH, 44114
New Office Address (Effective November 1):
1111 Superior Ave E
Suite 420
Cleveland, OH, 44114
Please update your records so that all physical mail, packages, and deliveries sent to us on or after November 1st, be addressed to our new suite.
Please Note: This change does not impact where check payments should be sent. All checks should continue to be mailed to our bank lockbox.
The lockbox address remains:
One Source Technology LLC
File 2418
1801 W Olympic Blvd
Pasadena, CA 91199-2418
We appreciate your prompt attention to this change and request your assistance in ensuring any future correspondence and deliveries reflect the new suite number.
Oct 01, 2025 - 15:08 EDT
Current Office Address:
1111 Superior Ave E
Suite 2200
Cleveland, OH, 44114
New Office Address (Effective November 1):
1111 Superior Ave E
Suite 420
Cleveland, OH, 44114
Please update your records so that all physical mail, packages, and deliveries sent to us on or after November 1st, be addressed to our new suite.
Please Note: This change does not impact where check payments should be sent. All checks should continue to be mailed to our bank lockbox.
The lockbox address remains:
One Source Technology LLC
File 2418
1801 W Olympic Blvd
Pasadena, CA 91199-2418
We appreciate your prompt attention to this change and request your assistance in ensuring any future correspondence and deliveries reflect the new suite number.
Oct 01, 2025 - 15:08 EDT
Asurint | Background Screening Platform
Operational
Asurint | Client Integration API
Operational
Asurint | Tenant Screening Platform
Operational
Asurint | Tenant Client Integration API
Operational
Asurint | Data Availability
Operational
Asurint | Insights
Operational
Asurint | Customer Service Platform
Operational
Partnerships | Application Tracking Systems
Operational
Partnerships | United States Court System
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
December 2025 Asurint Tenant Platform Maintenance Dec 11, 2025 22:00 - Dec 12, 2025 00:00 EST
We want to make you aware that this December 11th from 10:00 PM - 12:00 AM EST, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Dec 05, 2025 - 08:51 EST
Posted on Dec 05, 2025 - 08:51 EST
December 2025 Asurint 2.0 Platform Maintenance Dec 18, 2025 21:00-23:00 EST
We want to make you aware that this December 18th from 9:00 PM - 11:00 PM EST, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Dec 05, 2025 - 08:54 EST
Posted on Dec 05, 2025 - 08:54 EST